Law firms sit near the top of the list for web-accessibility complaints, and few things read worse than a legal website that a person with a disability cannot actually use. AldoMedia has designed and remediated websites for Buffalo and Western New York businesses since 1999, and we build attorney sites to the WCAG 2.1 Level AA standard that courts and demand letters point to.
From your contact and case-intake forms to the PDFs you offer for download and the blog you publish to earn search traffic, we make the parts of your site that clients actually touch accessible to keyboard users, screen readers, and people with low vision. The result is lower legal exposure and a genuinely easier experience for every prospective client in WNY.
Want a fast read on where your current site stands? Run our free scanner, then call 716-771-2536 to talk through the results with a real person.
Why Law Firms Are a Top Target for Accessibility Lawsuits
Under Title III of the Americans with Disabilities Act, the websites of businesses that serve the public are treated as places of public accommodation, and law firms are squarely in that group. The practical benchmark plaintiffs and their attorneys use is WCAG 2.1 Level AA, the same technical guideline we build to.
Web-accessibility demand letters and lawsuits have climbed sharply in recent years, and legal, retail and eCommerce, restaurants, and healthcare are among the most frequently targeted categories. For a law firm the reputational sting is sharper than the filing fee: opposing counsel, referral sources, and prospective clients all notice when a firm that sells access to justice runs an inaccessible website.
We can't promise any site is permanently lawsuit-proof, and we won't. What we do is measurably reduce your risk and remove the real barriers that invite a complaint in the first place.
The Parts of an Attorney Website We Make Accessible
Legal sites have a few high-risk features that generic accessibility widgets simply don't fix. We work through them directly in your design and code so assistive technology can navigate them.
Every fix below improves usability for the roughly one in four U.S. adults living with a disability, and clean, semantic markup tends to help your Google and AI-search rankings at the same time.
- Contact and case-intake forms with proper labels, clear error messages, and logical focus order so screen-reader and keyboard users can complete them
- Downloadable PDFs such as intake packets, fee schedules, and guides remediated with real text, headings, and tags instead of flat scanned images
- Blog and practice-area pages with descriptive alt text on images and a heading structure screen readers can follow
- Sufficient color contrast on text, buttons, and calls to action so low-vision visitors can read your site
- Full keyboard navigation with visible focus states, so no menu, dropdown, or booking link is mouse-only
- Correct ARIA roles, accessible names on links and buttons, and captions on any embedded attorney or testimonial video
Design, Remediation, and Ongoing Support for Buffalo & WNY Firms
Whether you need a brand-new attorney website built accessible from the first line of code or a remediation pass on the site you already have, we scope the work to your practice. We start with an audit, prioritize the barriers most likely to draw a complaint or block a client, and fix them at the source rather than papering over them.
Because accessibility can drift every time you post a new blog, add a PDF, or update a practice-area page, we can also train your team and provide ongoing checks so your site stays compliant as it grows.
As a Buffalo-based company that has served Western New York since 1999, we know the local market and the local competition. Reach us at 716-771-2536 to talk about your firm's site, or scan it first.
Yes. Under Title III of the ADA, a law firm that offers services to the public is treated as a place of public accommodation, and courts have applied that to its website. The recognized technical standard is WCAG 2.1 Level AA, which is what we design and remediate to.
Overlays and plug-in widgets don't fix the underlying code, and many accessibility lawsuits have named sites that had one installed. We remediate the real issues in your markup, forms, and PDFs so screen readers and keyboard users can actually use the site, which is what reduces both risk and complaints.
Yes, and this is one of the most important pieces for a law firm. We add proper labels, accessible error messages, logical focus order, and keyboard support so a prospective client using a screen reader can complete your intake or contact form without hitting a dead end.
They do. Intake packets, fee schedules, retainer forms, and legal guides are frequent accessibility failures because they're often scanned images with no readable text. We remediate PDFs with real text, tags, and heading structure, or convert critical documents into accessible web pages.
Generally yes. The same practices that make a site accessible, such as descriptive alt text, clear headings, semantic HTML, and readable contrast, also help Google and AI search understand your pages, and an easier-to-use site keeps more of your WNY visitors engaged.
No honest provider can guarantee that, and we won't claim it. What we can do is bring your site to WCAG 2.1 AA, remove the barriers that most often trigger complaints, and give you documentation and an accessibility statement that show a good-faith, ongoing effort, all of which meaningfully reduce your exposure.